Privacy and use of cookies

Introduction

Our purpose is to provide a range of quality housing services. This can only be achieved by effective and appropriate use of the personal data we collect through our website and services.

Poplar HARCA is registered as data controller for the purposes of the Data Protection Act 1998 with the Information Commissioner. The Privacy Policy explains how we comply with the provisions of the Data Protection Act.


The Data Protection Act

Any personal data we collect and use is treated in accordance with the Data Protection Act 1998. Poplar HARCA and any third party service provider contracted by us to provide a service to you will only collect and use personal data for the purpose(s) pertinent to its collection and use, and this will be stated upon collection.

Information provided by you via our on-line services will only be used for the purpose(s) stated on that particular form. Any personal information collected in emails will only be used for the purpose(s), which we reasonably believe it was provided for. We do not use your data for direct marketing by third parties without your permission.

Using your information in this way allows us to deliver more efficient services that can be tailored to your individual needs and preferences.

We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held by Poplar HARCA will be used for cross-system and cross authority comparison for the prevention and detection of fraud.

For more information on the information we collect, how we process information and how we store information please visit our website http://www.poplarharca.co.uk/About/Dataprotection

Cookies

Poplar HARCA’s website by default uses cookies for the purpose of making your visits to our sites more friendly and efficient. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

New legislation requires we tell you about this and to give you the option to decline these cookies if you so wish. Our site by default uses a single ‘Session Cookie’. Session Cookies allow websites to collect information (including your IP address) during a browser session. These Session Cookies expire at the end of a browser session so would not be stored longer term.

No name, address or specific user details are recorded from site visits and we will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. Any personal information that we do collect from you, will be legally protected under the Data Protection Act 1998 as we have a duty to protect any personal information. We do not pass on your details to any third party or government department unless you give us the permission to do so or the law requires/permits it.

You may delete and block all cookies from this site, but parts of the site may not work as they are intended.

Monitoring

Poplar HARCA reserves the right to monitor the use of the email (incoming and outgoing electronic mail) and internet system to ensure effective and appropriate use, and other lawful purposes when required.

Links

www.poplarharca.co.uk contains links to other websites. This privacy policy applies only to the Poplar HARCA website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information. We do not pass on any personal information you have given us to any other site.

Changes

If this privacy policy changes in any way, we will place an updated version on this page. By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with others.

Contact us

If you have any comments regarding the use of our website or this content, please email; info@poplarharca.co.uk or phone us on 0800 035 1991