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Housing benefit
You may be able to get housing benefit to help pay some or even all of your rent. It depends on your income, how big your family is and how much you have in savings. It is worth applying even if you think you won’t qualify.
Both the Council’s housing benefit offices and the income recovery team can give you the right claim form. If you need help completing this form, your neighbourhood officer, customer services officers or staff at your local neighbourhood centre will give you advice.
The following organisations can help you with welfare benefits:
Bromley by Bow Centre
1 Bruce Road
E3 3HN
Monday and Wednesday 10am-1pm
T: 020 8709 9745
Cedar Centre
17 Arden Crescent
E14 9WD
Monday to Wednesday 9am-6.30pm
Thursday to Friday 9am – 5pm
T: 020 7538 4600
E: cedar@c-link.demon.co.uk
Chinese Association of Tower Hamlets
Sailors Place
680 Commercial Road
E14 7HA
Monday and Tuesday 9.30am-5.30pm
Wednesday and Friday 9.30am-12.30pm
T: 020 7515 5598
E: londonchinese@hotmail.com
Community of Refugees from Vietnam – East London
119 East India Dock Road
E14 6DE
Monday-Friday 9.30am-5pm
T: 020 7538 4986
Disability Advocacy Network
40/50 Southern Grove
E3 4PX
Monday to Friday 9.30am-5.30pm
T: 020 8980 2200
E: disadvocacy@hotmail.com
East London Chinese community centre
Trussler Hall
78 Grundy Street
E14 6DF
Monday to Friday 9am-3.30pm
T: 020 7538 5538
Island Advice Centre
Roserton Street
E14 9PG
Monday-Thursday 10am-12pm
T: 020 7987 3679
www.islandadvice.ndo.co.uk
Legal Advice Centre
University House
104 Roman Road
E2 0RN
Monday – Wednesday 10am-12.30pm
Monday-Wednesday 2-4.30pm
Wednesday 6-8pm
T: 020 8980 4205
Limehouse Project Limited
Cheadle House
Copenhagen Place
E14 7EY
Monday to Friday 9.30am-1pm
T: 020 7538 0075
Mind in Tower Hamlets
Open House
13 Whitethorn Street
E3 4DA
Monday-Friday 10am-4pm
T: 020 7537 7284
Neighbours in Poplar
172 East India Dock Road
E14 0EH
Monday 10am-4pm
T: 020 7987 0257
One Stop Shop – Bow and North Poplar
Gladstone Place
E3 5ES
Monday to Friday 9am-5pm
Saturday 9am-1pm
T: 020 7364 5967
One Stop Shop – Isle of Dogs and South Poplar
Jack Dash House
2 Lawn House Close
E14 9YQ
Monday-Friday 9am-5pm
020 7364 6111
Burdett Neighbourhood Centre
off Wallwood Street
E14 7BW
Monday 10am-1pm
Wednesday 10am-4pm
T: 020 7538 2553
Teviot Neighbourhood Centre
Wyvis Street
E14 6QD
Thursday 10am-4pm
T: 020 7987 5764
Queen Victoria Seamen’s Rest
121-131 East India Dock Road
E14 6DF
24 hours
T: 020 7987 4622
E: tsimicoqvsr@cs.com
South Bromley Youth Fourm
27 Aberfeldy Street
E14 0NU
Monday to Friday 10am-5pm
T: 020 7987 5984
Fraud Hotline 020 7364 6713
