Getting a home

We work in partnership with Tower Hamlets Council and our common housing register partner landlords to make sure our housing stock is used effectively to meet the housing needs of residents in Tower Hamlets.

All our housing stock is in Tower Hamlets and we work closely with the council to assist their statutory duties to secure accommodation for single people and families in housing need.

Because we work with other social landlords we do not have our own waiting list. Instead we use a Common housing register. All applicants in Tower Hamlets are registered and prioritised according to need and placed into one of the four community groups:

Group 1 – Community gain
Group 2 – Community priority
Group 3 – Community mobility
Group 4 – Community general

We also operate Choice based Lettings to allocate our available homes to applicants on Tower Hamlets’ housing list in partnership with the other landlords.

This system gives you more choice about where you live. It was introduced to replace the old complicated system where you were awarded points depending on your housing circumstances.

Choice based lettings is based on the four community groups, which are graded according to housing need.

You will be placed in a band and we will take into account the time you've been registered.

Common housing register partners

Tower Hamlets Council
Bethnal Green & Victoria Park Housing Association
Poplar HARCA
Labo Housing Association
Spitalfields Housing Association
Tower Hamlets Community Housing
Eastend Homes
Southern Housing Group
Swan London
Toynbee Island Homes
Old Ford Housing Association
Providence Row Housing Association

Every home that is available to let is advertised in

East End Life
Homeseekers
Local housing offices
One Stop shops
Partner landlord offices
Homeless service reception

If you find a home you are interested in, you can:

bid online (Homeseekers)
phone the automated system on 0845 270 2400
fill in the coupon in East End Life

You need to be on the housing register before you can bid. When you fill out a form please don't forget your six-digit reference number.

Offers are made in priority order, based on the lettings policy. You can open the Tower Hamlets Lettings policy at the bottom of this page or go their website for information about the policy: Tower Hamlets Lettings policy.