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Complaints

Disputes, disagreements and complaints


We know that sometimes things go wrong. If you are not happy about our service, you should write or speak to us and we will try sort out any mistakes we may have made. If you are not happy with the outcome of this you can make a formal complaint.

You can make complaints in writing, such as by letter or email or by filling in a form; by phone; or by visiting one of our reception desks.

You must send your written complaints to:

Poplar HARCA
167a East India Dock Road
E14 0AE.

Email: complaints@poplarharca.co.uk

Phone: 020 7510 0500 or freephone 0800 035 1991


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Poplar HARCA: Making Poplar a better place to live.