Car Parking

What if someone else is parked in my bay?

If someone has parked in your bay, please call the contractor, UK Car Park Management Ltd. They will issue you with a number that allows you to park somewhere else while they deal with the vehicle parked in your bay.

What happens if I do not display a valid permit and park in a designated bay?

You will be issued with a Civil Parking Notice.

Your vehicle will be removed if it obstructs emergency access. This also applies to blue badge holders.

Ticket Appeals

Appeals about charge notices must be made in writing to the contractor.

Poplar HARCA will not consider complaints about charge notices until this appeal process has been exhausted.

What time does parking control operate?

Brownfield Estate: 24 hours a day, 365 days a year.

Burdett Estate: 8am-4pm during the week and 8am-12noon on Friday. There is no enforcement on Saturdays, Sundays public holidays and Eid.

All other estates: 24 hours a day 7 days a week except public holidays and Eid.

 

Important information about your parking bay 

Since 1 September 2016, UK Car Park Management Ltd have been responsible for enforcing all Poplar HARCA’s parking bays. 

The new service is paperless – this means you do not have to display a permit in your vehicle, but you will have to make sure Poplar HARCA has up-to-date vehicle details.

If these details are not correct, you must fill in the enclosed form and bring it to Poplar HARCA with all of the following, which must be original documents not copies:

  • proof of ownership of the vehicle (e.g. logbook, MOT & Insurance);
  • two separate and different proofs of address (e.g. Council Tax bill, bank statement, tenancy agreement, utility bill);
  • employer’s confirmation if a company car;
  • eligibility for a free bay (blue badge);
  • details for any other vehicle that uses the bay.

Contact information

If you have any questions, call Poplar HARCA on 0800 035 1991 or email info@poplarharca.co.uk.

The contact details for UK Parking Management are in the Contacts tab.* 

*Please note that the out of hours number is only to be used if you require an alternative bay to park in if you are unable to park in your allocated bay between 5:30pm and 9am, or at the weekend  This number is not to be used for any other queries.

Any queries about a PCN that has been issued, or to appeal, please write to: PO BOX 3114, Lancing, BN15 5BR.

For more information read the document in the Useful Downloads tab. 

Useful downloads

Contacts

UK Car Park Management Ltd
3rd Floor, 207 Regent Street
London
W1B 3HH

www.uk-carparkmanagement.co.uk

permits@uk-cpm.com

0845 463 5050 weekdays 9-5.30

020 8817 5203 out of hours number (to request an alternative parking bay only*)

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