Universal Credit

Universal Credit has now been introduced in Tower Hamlets

Universal Credit is a single monthly payment which combines the following benefits and tax credits:

· Income-based Jobseeker’s Allowance

· Income-related Employment and Support Allowance

· Income support

· Child Tax Credit

· Working Tax Credit

· Housing Benefit

Universal Credit previously only applied to single claimants but will now apply to everyone including families with two children or less.


I want to make a new claim

If you are making a new claim for any of the benefits listed above, you will need to apply for Universal Credit instead. You can apply for Universal Credit online at www.universal-credit.service.gov.uk.

If you do not have access to the internet or you need help making a claim, please call us on 0800 035 1991. There are also computers available for this use at your job centre and local Idea Store.


I am already a claimant

If you are already in receipt of the above benefits you will not be affected unless you have a change in your circumstances.


Useful downloads


0800 035 1991

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