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COVID-19 isolation support for Poplar and Bow


A new dedicated phone line offers support for Poplar and Bow residents who need to self-isolate because of Covid-19.

The Covid and Isolation Community Support Hub (Bow and Poplar), run by Poplar HARCA staff and local volunteers, can help with:

  • Shopping
  • Collection of medication
  • Welfare benefits advice
  • Foodbank assistance
  • Befriending

If you live in Poplar or Bow and need help or advice with any difficulties while you stay at home:

Call 020 7005 7608

Monday – Friday 9.30am – 4.30pm

You need to self-isolate if you:

  • Test positive for Covid-19
  • Live in the same household as someone who has tested positive for Covid-19
  • Experience symptoms of Covid-19 and are in the process of arranging a test
  • Are contacted by NHS Test and Trace and informed that you have been in recent close contact with someone who has tested positive for Covid-19
  • Arrive in England from a country that requires you to self-isolate

Arranging a test

If you have any symptoms of COVID-19:

  • A new or continuous cough
  • A high temperature
  • A change in or loss of you sense of taste or smell

You must self-isolate immediately and arrange a test at or call 119