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Mental health support in the pandemic


Many of us are struggling with our mental health as we deal with the extra emotional strains imposed upon us during the pandemic. Some of us may be at increased risk of domestic abuse too.

None of us need to struggle alone. If you, or someone you know, needs help, there’s lots of free support in Tower Hamlets and nationwide.

Health Spot

A GP service dedicated to the wellbeing of young people aged 11-19, or up to aged 25 for people with additional needs.

Express interest or

Or telephone Khadija on  07764 422 071.

Safeguarding team

Our safeguarding team is here for residents who may need extra support. This includes, but is not limited to, domestic abuse, mental health, elder abuse, adults with additional needs and hoarding.

You can contact the team by calling 020 7510 0500 and ask to speak to the Safeguarding team.

Telephone befriending service

A friendly chat when you need it. Sometimes it’s just nice to talk. Poplar HARCA matches you with a friendly volunteer for a weekly chat, at a time that suits you. You can express interest online or call us on 020 7005 7608.

Tower Hamlets Mental Health Crisis Line

Free telephone support, 24 hours a day, seven days a week and includes information and advice about local mental health services from qualified mental health professionals.

Freephone 0800 073 0003

Tower Hamlets Talking Therapies

Offers a range of free and confidential talking therapies and specialist support to help you feel better.

For general enquiries email

You can refer yourself online or telephone 020 8475 8080.

Lookahead – Tower Hamlets Community Intervention Service 

Support across a broad range of needs, including mental health. Accepts self referrals.

You can telephone 020 3222 4027 or email

MIND in Tower Hamlets and Newham

The Tower Hamlets mental health and recovery service. Accepts self referrals.

Find more about MIND online and contact them by email or telephone 020 7510 1081.

There’s lots more free mental health support available nationwide.


You can call the Samaritans on 116 123 24 hours a day or email You will receive an email response within 24 hours.

Shout 85258

This is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

Text SHOUT to 85258 at any time.

The Free Psychotherapy Network

Online groups for people isolated during coronavirus.

NHS Every Mind Matters

Support and advice, including urgent support

Domestic abuse

There’s lots of free, dedicated support for people experiencing domestic abuse. Our Safeguarding team and the organisations listed below can help.

Refuge – National Domestic Abuse helpline

Open 24 hours a day, telephone 0808 2000 247. You can also chat to Refuge online.


LGBT+ anti-violence charity.

You can find opening times on Galop’s website. Email or call freephone 0800 999 5428.

Solace Women’s Aid in Tower Hamlets

Free, confidential domestic abuse support in Tower Hamlets. Telephone 020 3795 5064 or email

Photo: Poplar HARCA’s Safeguarding team