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Water at Island Point


Thames Water has confirmed that the water supply to homes at Island Point is safe to use for all purposes.

UPDATED: 16/07/2021

Residents may see Thames Water technicians working at Island Point during the coming days. Please be assured their presence is no cause for concern, their staff will at Island Point as part of standard monitoring procedure.

Contact details

Should you identify any unusual odour to your drinking water, or have any other queries, you can contact Thames Water’s customer centre on 0800 316 9800, quoting BB70028901 and ask to speak to a member of the Water Quality Team.

You can call us 24/7 about emergencies on 0800 035 1991, and email any queries or concerns to