Our Strategic Plan Creating Opportunities 2016-21 sets out our goals, confirms our vision and explains how we create opportunity

Our approach is as much about Value as it is about Money

• Spending less: minimising cost; and
• Spending well: getting the best results; and
• Spending wisely: achieving what we said we would.

VfM is the responsibility of everyone in Poplar HARCA:

• Our Board sets our strategic direction, and monitors achievement
• Our Audit and Risk Committee monitors corporate strategy, statutory and regulatory requirements, and best practice.
• Our Finance and General Purposes Committee monitors VfM results
• Our Services Committee monitors operational performance
• Our Joint Estate Panel and Youth Empowerment Board inform and influence the Board’s decisions
• Our Estate Boards and Gatherings inform and influence local decisions

Evidencing outcomes:

• The Regulator for Social Housing assesses Poplar HARCA’s compliance with its Regulatory Standards:
  
  • 2018 report
  • 2015 report
• Our residents are asked to assess our performance:
  
  • 2019 resident satisfaction survey results
  • 2016 resident satisfaction survey results
  • 2014 resident satisfaction survey results
• We submit our services for peer-comparison through award submissions
• We publish a summary of our annual report to all residents
  
  • 2018 Annual Report
• We publish an Annual Report and Consolidated Financial Statement:
  
  • 2019 Annual Report
  • 2018 Annual Report
  • 2017 Annual Report
• We publish an annual social value report:
  
  • 2018-19 report
  • 2016-17 report
  • 2015-16 report
• We publish an annual Place regeneration report:
  
  • 2018-19 Accent annual report
  • 2017-18 Accents annual report
  • 2016-17 Accents annual report
  • 2015-16 Accents annual report

We compare and improve service performance through benchmarking: 

• Housing Expert
• Housing Partnership UK
• Tower Hamlets' Benchmarking Club
• Placeshapers
• Tower Hamlets Housing Forum
• Vantage
• Vantage’s Peer Reporting

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You can read more about how we ensure VfM in our annual VfM statements in the Useful downloads tab.