Poplar HARCA are well placed to deal with any issues of ASB that you may need resolving. Our Support Officers work closely with victims of ASB and gather information from them to help build the case, the Support Officers will then review the evidence gathered with the Enforcement Officers and will decide on what the best course of action is to resolve the matter.

With a number of cases involving neighbours disputes, we often find that the best course of action is to participate in mediation. Mediation is a process that allows both parties to come to a realistic agreement to resolve their problems. Both parties are given the space to talk and the mediator helps to facilitate this conversation.

If you, or someone you know is suffering domestic abuse you can contact our Domestic Abuse and Safeguarding Coordinator, they will provide guidance on what options are available and offer emotional support along with advice on safety planning.

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Poplar HARCA want to ensure the Safety and wellbeing of all our tenants. We believe that you have a right to live free from domestic abuse.

We take all reports of domestic abuse seriously and have a specialist worker who can support you through this difficult time. We will work with other services such as Victim support and the Police to get you the help and support you need to enable you to live a life free form abuse and violence.

 The UK Government states that domestic abuse can be an incident or a pattern of incidents of controlling, coercive behaviour, threatening behaviour, violence or abuse between people aged 16 or over. This can include partners and ex partners, family members and can happen to anyone regardless of gender, sexuality or ethnic group.

Domestic abuse can include, but is not limited to:

Physical - hitting, kicking, pushing, slapping, spitting, damaging your property

Sexual - making you do things you don’t want to, videoing you or sharing images against your will or without your knowledge

Financial - taking your money, not paying the bills or rent, withholding money for household items, getting you into debts, not letting you work or study

Psychological - mind games, isolating you from others, stalking you, blaming you for their behaviour, 

Emotional - calling you names, making you feel worthless, using your children against you.

Domestic abuse can also include Female Genital Mutilation. Forced Marriage and so called Honour Based Violence.

If you would like support because you are experiencing domestic abuse or you would like advice as you are concerned that someone you know may be experiencing domestic abuse you can contact us (contact link).

If you feel that you or someone else is in immediate risk of danger call 999. You can then speak to our specialist worker on 0800 035 1991