Paying for water and wastewater services

If you currently pay for water and wastewater services with your rent, from 1st April 2019 you’ll be paying Thames Water directly.

At the moment, Poplar HARCA collects the payment for water and wastewater services from some residents and passes it to Thames Water. Thames Water has told us that they don’t want us to do this anymore. 

So, from 1st April 2019 Thames Water will bill you directly, and you must pay Thames Water directly.

Thames Water will be writing to everyone affected explaining what they need to do in time for the change on 1st April 2019. 

In the meantime, you can find out more about Thames Water on their website.


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