Parking & Garages

The icons below feature our frequently asked questions about parking and garages. Please note that parking applications, including a change to your current vehicle, bay or garage, may take up to 21 days to complete.

UK Car Park Management (CPM) is no longer enforcing parking on Poplar HARCA estates, and signage will start to be removed.

We re-tendered the parking enforcement contract prior to the Covid-19 lockdown. Only two firms responded. One firm did not pass due diligence, the other pulled out after we awarded them the contract. Other housing associations have also not been able to find a contractor.

We appreciate the frustration if you cannot park in the bay you pay for, but we will not be offering an immediate response. This is because the Protection of Freedoms Act 2012 means Poplar HARCA cannot clamp or remove any vehicle; and given the difficulties issuing and collecting fines, including the real risk of harm to our staff, we will not have patrols.

Poplar HARCA will enforce in a different way:

  1. A vehicle parked on our estate without a permit or scratch card will be logged. Residents can help us with this by taking a time/date stamped photo that shows the location and registration number.
  2. We will ask the DVLA for details of the registered keeper. The registered keeper will be contacted, and warned their vehicle should not park again on any of our estates.
  3. If the registered keeper does not again park on our estates nothing more will happen.
  4. If the registered keeper does again park on our estates we will:
    1. Apply to Court for an injunction excluding their vehicle from all Poplar HARCA land.
    2. Breach of an injunction is a Contempt of Court, punishable by a fine or imprisonment.
    3. Ask for costs to be awarded.
    4. Treat it as a breach of the tenancy or lease if they are a Poplar HARCA tenant or leaseholder. Breach of a tenancy agreement or lease could result in possession proceedings.

We have recently successfully tested this new approach, and the charge you pay is for the use of the bay not enforcement. But get in touch if you decide you would prefer to end your license as a result of these changes.

No one was charged for a parking bay from 16 March to 7 June due to the Covid-19 lockdown. If you continued to pay during this period, there will be a credit on your account.

If you have any questions, please contact us at, or on 0800 035 1991.

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Parking Bays, Garages & Pramsheds

Can I park on a Poplar HARCA estate?

To park on a Poplar HARCA estate your vehicle must be registered with us. You can apply online for a parking bay, garage or pramshed.

Poplar HARCA residents, leaseholders and shared owners have priority for parking permits. Anyone can apply for a parking permit, subject to availability.

We will not consider parking permit applications from residents who are in rent arrears.

How much does it cost for a parking bay, garage or pramshed?

The weekly charge for the lead Poplar HARCA tenant or resident leaseholder:

  • £4.65      Parking bay
  • £14.00     Garage
  • £2.35       Pramshed

The weekly charge for spouse/partner of lead tenant or resident leaseholder:

  • £5.58*       Parking bay
  • £16.80*     Garage
  • £2.82*      Pramshed

The weekly charge for everyone else (e.g. household members living with tenant/resident leaseholder or non-residents):

  • £10.00*      Parking bay
  • £18.00*    Garage
  • £6.00*      Pramshed

The weekly charge for Blue Badge Holders living at a Poplar HARCA property:

  • £0             Parking permit – you have to be living at a HARCA property
  • £6.25        Garage

To qualify for the lower permit charge the vehicle must be registered on the tenancy agreement, or to the leaseholder named on the lease and living at the property.

* charges includes VAT

What time does parking control operate?

  • Brownfield Estate: 24 hours a day, 365 days a year.
  • Burdett Estate: 8am-4pm during the week (8am-12noon on Fridays). There is no enforcement on Saturdays, Sundays, public holidays or Eid.
  • All other estates: 24 hours a day, 7 days a week except public holidays and Eid.

I’m a blue badge holder, where can I park?

Disabled parking bays for Blue Badge holders are provided at various locations throughout the area. You can park here for a maximum of 3 hours, with no return in 12 hours.

Vehicles displaying Blue Badges can also park:

  • On single or double yellow lines (except where there is a ban on loading or unloading) for up to 3 hours.
  • Free of charge and without time limit where on-street pay & display parking facilities apply. The disabled badge must always be correctly displayed.
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Visitor Parking

Can my visitors park on a Poplar HARCA estate?

If you are a Poplar HARCA resident you need a permit for your visitor to park on one of our estates.

You can apply for visitor parking permit scratchcards. Only one application can be made per property, unless you or another occupant has a daily carer.

One scratchcard is valid for a maximum of 12 hours. If you wish to park for longer than 12 hours, you will need to use another scratchcard. Please note that you may not carry over hours on a completed scratchcard to another day.

Where can visitors park?

Scratchcards allow you to park in any marked ‘visitor bay’ and in any marked ‘contractor/authorised bay’ after 5.30pm, Monday to Sunday. Scratchcards are not allowed to be used in any other unmarked or marked bays.

Parking enforcement is in operation on all of our estates 24 hours a day, 7 days a week.

How do I apply for visitor permits?

Scratchcards can be purchased from our Head Office, 155 East India Dock Road, E14 6DA.

Payments can be made by cheque, postal order or debit or credit card. We do not accept cash payments.

Before scratchcards are issued we will need to see two forms of identification from the list below, one providing photographic proof and the other proof of where you live.

  • Utility bill (gas, electricity, telephone, water)
  • Bank or building society statement
  • Credit card statement
  • Council tax bill
  • Child tax credit award letter
  • Pension credit award letter
  • Housing benefit or family credit letter
  • Passport
  • National identity card
  • Driving licence
  • Pay slips which include your and your employer’s address

How much do scratchcards cost?

A book of scratchcards costs £40. There are 10 scratchcards in a book and each card is valid for 12 hours Monday to Sunday.

These books are issued free of charge if you are aged 60 years (tenants and resident leaseholders) or a Blue Badge holder.

You are allowed a maximum of 10 books in a rolling 12 month period.

How do I use a scratchcard?

The scratchcard must be displayed on the vehicle’s dashboard so that all the details can be clearly seen from the outside of the vehicle.

To validate a scratchcard you must scratch out one box only in each section.

Please note this is a 24 hour clock, so for example, for 1pm scratch out 13pm.

Only one scratchcard can be displayed within a vehicle at any given time. If more than one scratchcard is displayed they will all be rendered invalid and a Civil Parking Notice (CPN) may be issued.

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Get in touch

I have an issue. Who do I contact?

If you have any questions, please contact us at, or on 0800 035 1991.


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