Parking & Garages

The icons below feature our frequently asked questions about parking and garages. Please note that parking applications, including a change to your current vehicle, bay or garage, may take up to 21 days to complete.

Parking offenders

We fully recognise the danger and frustration caused by selfish drivers who park where they know they shouldn’t. Parking offenders risks lives as ambulance, fire and police vehicles can be blocked or delayed from getting to an emergency.

Here we explain what Poplar HARCA and you can do if you spot dangerous parking on our estates.

Why can’t Poplar HARCA tow cars out of the way?

Poplar HARCA’s powers to address parking infringements are limited. Unlike local authorities, the police, the DVLA and VOSA, we do not have statutory powers to ticket, clamp or tow cars parked illegally on our estates.

For more detail, see Section 99 of the Road Traffic Regulation Act 1984 and Section 54(1) of the Protection of Freedoms Act 2012.

What can Poplar HARCA do?

When we re-tendered parking enforcement, we weren’t able to find a reputable contractor who was able and willing to take-on a parking enforcement contract.  In the main, this was because they cannot make a reasonable profit from estate parking contracts.  We are going out to tender again in summer 2021.

Our current process is to issue a warning which, if ignored, will result in injunctive proceedings.  This requires the DVLA to disclose the details of the registered keeper, and then legal proceedings. If the vehicle owner lives in a Poplar HARCA property, we will also serve a possession or s146 notice on the basis of a breach of tenancy or lease.

This process takes time but does gets results. Read a news article.

What you can do if you spot selfish or dangerous parking

Report it to Tower Hamlets Council. If it is causing a danger to others, report it to the Police.

If it is on Poplar HARCA land, please email info@poplarharca.co.uk with a date and time-stamped photo of the vehicle that clearly shows the location and the registration number.

Apply for a pramshed, garage or parking bayChange or add a vehicle to a parking bayChange the location of your current parking bay, garage or pramshedTerminate a parking bay, garage or pramshed
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Parking Bays, Garages & Pramsheds

Can I park on a Poplar HARCA estate?

To park on a Poplar HARCA estate your vehicle must be registered with us. You can apply online for a parking bay, garage or pramshed.

Poplar HARCA residents, leaseholders and shared owners have priority for parking permits. Anyone can apply for a parking permit, subject to availability.

We will not consider parking permit applications from residents who are in rent arrears.

How much does it cost for a parking bay, garage or pramshed?

The weekly charge for the lead Poplar HARCA tenant or resident leaseholder:

  • £4.65      Parking bay
  • £14.00     Garage
  • £2.35       Pramshed

The weekly charge for spouse/partner of lead tenant or resident leaseholder:

  • £5.58*       Parking bay
  • £16.80*     Garage
  • £2.82*      Pramshed

The weekly charge for everyone else (e.g. household members living with tenant/resident leaseholder or non-residents):

  • £10.00*      Parking bay
  • £18.00*    Garage
  • £6.00*      Pramshed

The weekly charge for Blue Badge Holders living at a Poplar HARCA property:

  • £0             Parking permit – you have to be living at a HARCA property
  • £6.25        Garage

To qualify for the lower permit charge the vehicle must be registered on the tenancy agreement, or to the leaseholder named on the lease and living at the property.

* charges includes VAT

What time does parking control operate?

  • Brownfield Estate: 24 hours a day, 365 days a year.
  • Burdett Estate: 8am-4pm during the week (8am-12noon on Fridays). There is no enforcement on Saturdays, Sundays, public holidays or Eid.
  • All other estates: 24 hours a day, 7 days a week except public holidays and Eid.

I’m a blue badge holder, where can I park?

Disabled parking bays for Blue Badge holders are provided at various locations throughout the area. You can park here for a maximum of 3 hours, with no return in 12 hours.

Vehicles displaying Blue Badges can also park:

  • On single or double yellow lines (except where there is a ban on loading or unloading) for up to 3 hours.
  • Free of charge and without time limit where on-street pay & display parking facilities apply. The disabled badge must always be correctly displayed.
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Visitor Parking

Can my visitors park on a Poplar HARCA estate?

If you are a Poplar HARCA resident you need a permit for your visitor to park on one of our estates.

You can apply for visitor parking permit scratchcards. Only one application can be made per property, unless you or another occupant has a daily carer.

One scratchcard is valid for a maximum of 12 hours. If you wish to park for longer than 12 hours, you will need to use another scratchcard. Please note that you may not carry over hours on a completed scratchcard to another day.

Where can visitors park?

Scratchcards allow you to park in any marked ‘visitor bay’ and in any marked ‘contractor/authorised bay’ after 5.30pm, Monday to Sunday. Scratchcards are not allowed to be used in any other unmarked or marked bays.

Parking enforcement is in operation on all of our estates 24 hours a day, 7 days a week.

How do I apply for visitor permits?

Scratchcards can be purchased from our Head Office, 155 East India Dock Road, E14 6DA.

Payments can be made by cheque, postal order or debit or credit card. We do not accept cash payments.

Before scratchcards are issued we will need to see two forms of identification from the list below, one providing photographic proof and the other proof of where you live.

  • Utility bill (gas, electricity, telephone, water)
  • Bank or building society statement
  • Credit card statement
  • Council tax bill
  • Child tax credit award letter
  • Pension credit award letter
  • Housing benefit or family credit letter
  • Passport
  • National identity card
  • Driving licence
  • Pay slips which include your and your employer’s address

How much do scratchcards cost?

A book of scratchcards costs £40. There are 10 scratchcards in a book and each card is valid for 12 hours Monday to Sunday.

These books are issued free of charge if you are aged 60 years (tenants and resident leaseholders) or a Blue Badge holder.

You are allowed a maximum of 10 books in a rolling 12 month period.

How do I use a scratchcard?

The scratchcard must be displayed on the vehicle’s dashboard so that all the details can be clearly seen from the outside of the vehicle.

To validate a scratchcard you must scratch out one box only in each section.

Please note this is a 24 hour clock, so for example, for 1pm scratch out 13pm.

Only one scratchcard can be displayed within a vehicle at any given time. If more than one scratchcard is displayed they will all be rendered invalid and a Civil Parking Notice (CPN) may be issued.

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Get in touch

I have an issue. Who do I contact?

If you have any questions, please contact us at info@poplarharca.co.uk, or on 0800 035 1991.

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