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Celebrating our digital skills students and champions

08/05/2024

We want to recognise the fantastic work being done by our digital skills students and champions in our community centres.

Our digital champions are making the online world more accessible and inclusive. Since we first launched six years ago, we’ve helped over 1,000 people improve their digital skills, and also trained 10 people to become digital skills champions.

These champions, many of whom are former students who completed our Basic Digital Skills course, now volunteer to teach new learners how to use their computers. This creates a supportive cycle where those who benefited from the programme can give back by helping others gain the digital skills they need.

Ade, one of our digital champions, explained that he became a digital champion because he wanted to:

"Bridge the digital divide by advocating for increased access to technology, particularly in underserved or marginalised communities."

Let’s hear from the students on how getting online has and will change their lives.

 

Alem’s journey to a finding a new job and bettering her English

Alem, used to find getting online a bit scary but after taking the digital skills course, things changed for her.

“This course will help me get a job and improve my English.”

Alem’s story is just one example of how our digital skills champions are opening doors for people.

 

Nick’s tips for staying safe online

Nick came to our course needing basic computer skills.

“Everything is done by computer these days. This course gave me the knowledge to get online.”

Nick also offered some smart advice to other residents:

“Don’t give your personal details to people you don’t know.”

 

Marilyn’s new skills for a digital world

Marilyn needed help with spreadsheets and organising files. Thanks to Ade, her digital skills champion, she’s now more comfortable with using formulas and managing her documents.

Marilyn knows it’s important to adapt to the world around her:

“We are moving into a digital world now. If you want to book doctors or do banking, you have to go online.”

 

Caroline’s tips for online safety

Caroline learned about privacy and file storage in our course. She understands the importance of technology:

“Technology is part of life now.”

She also appreciated how the course helped her avoid online scams.

 

Beverlyn’s advice

Beverlyn has some words of encouragement for those who might be hesitant about learning digital skills.

“If you’re scared, join a course like this, especially if you’re older. There are so many scams, and this helps you avoid them.”

 

Why are digital skills important to the community?

We created the digital skills champions programme in response to feedback from residents who needed help getting online. Many people shared that they struggled to use computers or online services for everyday tasks like paying bills, accessing their medical information, Universal Credit, and online shopping. We listened to their concerns and acted.

Over the past six years, we’ve helped over 1,000 people get connected and gain digital skills.

Riaz, who is our Digital Skills training officer highlighted that:

“Overall, assisting residents with digital skills is not just about technology; it's about empowering individuals to fully participate in society, access opportunities, and improve their quality of life in an increasingly digital world.”

Our digital skills champions are truly making a difference, creating a more inclusive and accessible digital world for all. The work is changing the lives of their students – by building confidence, improving their ability to stay connected to loved ones, and improving their ability to navigate the world online.

If you or someone you know could benefit from learning how to get online, sign up for our digital skills course today.