Share your thoughts on our services

Our annual satisfaction survey for tenants in now live. Help us improve by sharing your feedback, and you could win a £100 voucher!

Celebrating Black History Month 2025

This Black History Month, we’re celebrating the voices, culture, and impact of Black communities in Tower Hamlets and East London.

Creating Opportunities Together

We’re proud to share this year’s Residents’ Annual Report, highlighting everything we’ve achieved together in 2024–25.

Want to keep mould away this winter?

Watch local resident Mrs B’s handy tips on our TikTok (@poplarharca). If you do spot mould, report it quickly to our Repairs team.

Keeping our estates tidy together

Keeping our community clean and green starts with how we use our communal bins. It might seem like a small thing but putting rubbish in the right bins makes a big difference to our estates.

About your neighbourhood

Find local information like your Housing Officer’s contact, neighbourhood priorities, planned investment, nearby community centres and the latest news.

Free employment support for residents

Welcome to The Hive. We offer free support to grow your skills and career.

Is your home due a check-up?

Book your free property MOT.

From volunteer to NHS support worker

Have you met Syeda? After months of volunteering, she’s now thriving as a Dementia and Delirium Support Worker at Royal London Hospital – with a little help from the Community Works for Health programme through The Hive.

Book a repair in a couple of clicks

Meet Poppy, our friendly chatbot – ready to help you book a repair in just a few clicks. You'll find her in the bottom right corner.

Keeping your children safe at home

Let's work together to provide accidents

Make a payment

Pay your rent or service charge in our secure portal

FAQs

Find answers to common questions for tenants and leaseholders

Need a repair?

Report a repair and find out about our service

Report mould

If you have mould in your home please let us know

Cost of Living

We're here to help you find support and save money

Latest news

Standing proud in Tower Hamlets: Black History Month 2025

Black History Month is a chance to celebrate the stories, culture, and contributions of Black people in Tower Hamlets and East London.

9th October 2025

Standing firm in pride: celebrating Lorraine Michael this Black History Month

For Black History Month, we’re spotlighting Lorraine Michael, Facilities Coordinator in our Communities and Neighbourhoods team. She’s also part of our Staff Exec team, representing…

9th October 2025

Celebrating Black History Month with the Blossom Project

For Black History Month, we dropped by the Blossom Project, a local charity bringing people in Tower Hamlets together. From providing day centres and social…

9th October 2025

Have your say on our services

Our annual tenant satisfaction survey is now live – and we’d love to hear from you.

23rd September 2025

Keeping your children safe at home

Accidents happen at home - and every year children are sadly hurt by falling from windows and balconies. But the good news is these accidents…

18th September 2025
All News