Share your thoughts on our services

Our annual satisfaction survey for tenants in now live. Help us improve by sharing your feedback, and you could win a £100 voucher!

Creating Opportunities Together

We’re proud to share this year’s Residents’ Annual Report, highlighting everything we’ve achieved together in 2024–25.

From volunteer to NHS support worker

Have you met Syeda? After months of volunteering, she’s now thriving as a Dementia and Delirium Support Worker at Royal London Hospital – with a little help from the Community Works for Health programme through The Hive.

Keeping our estates tidy together

Keeping our community clean and green starts with how we use our communal bins. It might seem like a small thing but putting rubbish in the right bins makes a big difference to our estates.

About your neighbourhood

Find local information like your Housing Officer’s contact, neighbourhood priorities, planned investment, nearby community centres and the latest news.

Green light for community-led Teviot regeneration

We’re working with The Hill Group to transform the Teviot Estate, and we’ve now received the go-ahead to move forward with our plans.

Is your home due a check-up?

Book your free property MOT.

Free employment support for residents

Welcome to The Hive. We offer free support to grow your skills and career.

Making Shared Ownership possible for everyone

Everyone deserves the chance to have a home they can call their own. If you’re living with a disability and receive benefits, you might think home ownership is out of reach - but it doesn’t have to be.

Book a repair in a couple of clicks

Meet Poppy, our friendly chatbot – ready to help you book a repair in just a few clicks. You'll find her in the bottom right corner.

Make a payment

Pay your rent or service charge in our secure portal

FAQs

Find answers to common questions for tenants and leaseholders

Need a repair?

Report a repair and find out about our service

Report mould

If you have mould in your home please let us know

Cost of Living

We're here to help you find support and save money

Latest news

Have your say on our services

Our annual tenant satisfaction survey is now live – and we’d love to hear from you.

23rd September 2025

Keeping your children safe at home

Accidents happen at home - and every year children are sadly hurt by falling from windows and balconies. But the good news is these accidents…

18th September 2025

Creating Opportunities Together: Our Residents’ Annual Report 2024–25

We’re proud to share this year’s Residents’ Annual Report, highlighting everything we’ve achieved together in 2024–25. At Poplar HARCA, our mission is simple: creating opportunities…

18th September 2025

Keeping our estates tidy together

Keeping our community clean and green starts with how we use our communal bins. It might seem like a small thing but putting rubbish in…

17th September 2025

From volunteer to NHS support worker: Syeda’s new chapter

Have you met Syeda? After months of volunteering, she’s now thriving as a Dementia and Delirium Support Worker at Royal London Hospital – with a…

15th September 2025
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