This year, the Department for Work and Pensions has allocated almost £3 million to Tower Hamlets Council to deliver schemes to support residents. This will include direct payments to support residents with rising food and fuel costs.
Tower Hamlets winter fuel payment
Support will be available through the Tower Hamlets winter fuel payment to help pensioners missing out on a winter fuel payment from central government.
More details can be found at www.towerhamlets.gov.uk/costofliving or 0207 364 5040
Residents’ support scheme
The Residents’ support scheme helps residents who are either in, or at risk of, being in crisis or are in need of immediate help and have no source of financial support available to them. You do not need to be receiving Universal Credit or other benefits to claim this support.
More details can be found at: www.towerhamlets.gov.uk/rss
Benefits calculator
More than £110 million worth of benefits go unclaimed. Use the benefits calculator provided by Tower Hamlets Council to see if you’re missing out.
www.towerhamlets.gov.uk/costofliving
Residents’ Hubs
The Residents’ Hub offers residents free face-to-face help to access a range of council services including council tax, housing benefit, parking, debt management and advice around welfare benefits.
The service operates at the Tower Hamlets Town Hall as well as some of our Idea Stores and libraries:
Tower Hamlets Town Hall, 160 Whitechapel Road, E1 1BJ
Mondays, Tuesdays, Thursdays and Fridays, 9am to 4:30pm
Wednesdays, 10am to 4:30pm
Cubitt Town Library, Strattondale Street, E14 3HG
Monday to Thursday, 10am to 4:30pm
Idea Store Chrisp Street, 1 Vesey Path, East India Dock Road, E14 6BT
Mondays, Tuesdays, Thursdays and Fridays, 9am to 4:30pm
Wednesdays, 10am to 4:30pm
Idea Store Bow, 1 Gladstone Place, E3 5ES
Mondays, Tuesdays, Thursdays and Fridays, 9am to 4:30pm
Wednesdays, 10am to 4:30pm
