Delivering value for money
Creating Opportunity. Thinking long-term. Maximising impact.
Our Strategic Plan ‘Creating Opportunities Together 2021-26’ sets out our goals, confirms our vision and explains how we create opportunity.
To achieve value for money while delivering our strategic plan, we focus on:
- Spending less: minimising cost
- Spending well: getting the best results
- Spending wisely: achieving what we said we would.
This is in line with National Audit Office’s guidance on assessing value for money.
Everyone at Poplar HARCA is responsible for delivering value for money:
- Our Board sets our strategic direction, and monitors achievement
- Our Committees monitor our strategy and performance:
– Our Audit and Risk Committee monitors corporate strategy, statutory and regulatory requirements, and best practice.
– Our Finance Committee monitors our value for money results.
– Our Services Committee monitors operational performance. - Our Joint Estate Panel and Youth Empowerment Board inform and influence the Board’s decisions
- Our Estate Boards inform and influence local decisions
Evidencing outcomes:
The Regulator for Social Housing assesses our compliance with its Regulatory Standards:
Our residents regularly review and feedback on our performance:
- 2023 resident satisfaction survey results
- 2021 resident satisfaction survey results
- 2019 resident satisfaction survey results
- 2016 resident satisfaction survey results
- 2014 resident satisfaction survey results
We submit our services for peer-comparison through award submissions.
We publish our Annual Report and Financial Statement:
- 2024 Annual Report
- 2024 Annual Residents Report
- 2023 Annual Report
- 2023 Annual Residents Report
- 2022 Value for Money Statement
- 2022 Residents Annual Report
- 2022 Annual Report
- 2021 Annual Report
- 2021 Residents Annual Report
- 2020 Annual Report
- 2019 Annual Report
- 2018 Annual Report
- 2017 Annual Report
We publish an annual social value report:
- 2023-24 report
- 2022-23 report
- 2021-22 report
- 2020-21 report
- 2019-20 report
- 2018-19 report
- 2016-17 report
- 2015-16 report
We publish an annual Place regeneration report:
- 2018-19 Accents annual report
- 2017-18 Accents annual report
- 2016-17 Accents annual report
- 2015-16 Accents annual report
We compare and improve service performance through benchmarking:
- Housing Expert
- Housing Partnership UK
- Tower Hamlets’ Benchmarking Club
- Placeshapers
- Tower Hamlets Housing Forum
Stay in touch with what we’re up to by following us on:
Got a value for money suggestion? Please email us at housingteam@poplarharca.co.uk.