Tenants

Housing Services

Our Housing Team provides a variety of services to Tenants including:

• Antisocial behaviour: logging, investigating and tackling antisocial behaviour, support for victims, mediation, legal proceedings
• Estate Boards and Gathering Groups: resident forums to inform decisions about each Estate
• Lettings: if you want to move, if you’re interested in a Poplar HARCA property, if you’re overcrowded
• Parking: applications for Estate parking permits, information about parking on our Estates
• Rents: Rents, tenant service charges, paying, benefits, and advice if you’re worried about paying
• Safeguarding: support for adults who face a wide range of difficulties, including drug and alcohol misuse, domestic abuse and hoarding
• Tenancy agreements: starting and ending a tenancy, rights and obligations, if a tenant dies, moving home, mutual exchange

Your Housing Officers

Each of our Estates has a dedicated Housing Officer who knows your estate and is responsible to you for local services and advice.

• Aberfeldy: Raju Ahmed
• Bow Bridge and Devons: Nicole Sutherland
• Brownfield and Island Point: Saima Shakir
• Burdett: Romuz Uddin
• Leopold and Coventry Cross: Chloe French
• Lansbury: Michael Fray
• Lincoln: Miles-Jay Bankinson
• Teviot: Anisha Miah

Neighbourhood Managers: Shahina Khanam and Ashraj Miah

You can also contact them at Housingteam@poplarharca.co.uk

Find out more

Our FAQS and Chatbot can answer lots of common housing questions

View your rent account, make payments, and complete forms on MyHARCA

Information about service charges

Advice and support if you’re worried about your own, or someone else’s, wellbeing

Report antisocial behaviour

Join an Estate Board or Gathering Group