Financial Wellbeing

Learning how to take control of your finances can help you achieve financial well-being. From budgeting to emergency support these resources are here to help you reach your financial goals.

Take the Future-Proof Finance QuizBudget Calculator


Welfare Benefit Advice services

Emergency Support

  • Bow Food Bank

    Open Mondays 8.30am-12.30pm
    Drop-in service.

    It is recommended to bring a shopping trolley or backpack to help you carry your food parcel home. There is a limit of 12 visits per person.


  • First Love Foundation
    020 3069 9877

    Helping families out of crisis struggling with food and finance.  Offers emergency food and financial health support.

    How to access: Referral – Poplar HARCA or visit the nearest centre


  • Neighbours in Poplar
    020 7987 0257

    Offering support services to vulnerable individuals especially those over 50 and children in the summer.

    How to access: Self-referral


  • The Food Store

    Fee based pantry service. Individuals pay a small weekly membership fee of £3.50 giving them access to a significant value of surplus food.

    Ongoing membership is conditional on engagement with support services such as debt, welfare and benefits advice agencies.

    How to access: Referral

    Referring Agencies:
    – London Borough Tower Hamlets / Local advice agencies
    – Tower Hamlets Community Advice Network
    – Job Centre Plus
    – Refuges
    – Health centres
    – Faith institutions
    – Registered Social Landlords


  • NHS Test and Trace support payment
    020 7520 7217

    Financial assistance of up to £500 to support people on low incomes in high risk areas, who are unable to work from home and would lose money by self-isolating.

    Online application


  • Resident Support Scheme

    Tower Hamlets website
    020 7520 7217

    The Tower Hamlets Residents’ Support Scheme is designed to help residents who are either in or at risk of being in crisis or are in need of immediate help and have no source of financial support available to them.

    Online application


Legal advice and support services

  • Pop Law Lawyers
    07920 288269 

    Provides free initial legal advice covering many areas of law.

    Service focus includes:
    – Debt
    – Housing
    – Employment
    – Consumer
    – Welfare benefits.

    How to access: Self-referral


  • Tower Hamlets Law Centre
    020 7538 4909

    Provides free specialist legal advice and representation in courts and tribunals.

    – Welfare benefits law
    – Housing law
    – Immigration law
    – Employment advice

    How to access: Self-referral


  • University House Legal Advice Centres & A2J Lab
    020 3606 0372

    Provides free specialist legal advice on needs base.

    – Housing based on Legal Aid eligibility
    – Welfare benefit appeals
    – Specialist employment advice
    – Family clinic focusing on domestic violence
    – First stage employment law

    How to access: Self-referral


Useful Links

  • Understanding Universal Credit


  • Age UK

    Offers free and confidential information and advice services for older people, their families and carers.

    020 8981 7124


  • Apasen

    Provides social and community services for people with learning & multiple disabilities, their carers and family relatives.

    020 7001 2266


  • Carers Centre Tower Hamlets

    Offers information, advice and advocacy for unpaid carers as well as other support services.

    020 7709 1765


  • DeafPlus

    Offers one to one, confidential information and advice services to the deaf and visually impaired.

    077 4570 8878 (Text only)


  • Fair Finance

    Offers a range of financial support service and products designed to meet the needs of people who are financially excluded.

    020 3475 8811


  • Financial Health Centre

    Offers a range of free, confidential and independent advice on debt, welfare benefits, housing, money management and much more.

    020 7364 2200


  • Island Advice Centre

    Offers Free, confidential, independent advice on welfare rights, housing, debt and immigration – from basic advice and assistance to court.

    020 7987 9379


  • Ocean Somali Community Centre

    Provides support services for the Somali community including welfare advice, home school liaison and employment and training.


  • Positive East

    Offers support service and welfare advice to individuals with HIV

    020 7791 2855


  • Tower Hamlets Resident Support Outreach Service

    Help residents in Tower Hamlets make a single or joint Universal Credit applications.

    020 7364 7010