Pay your rent or service charge

Login and pay your rent or service charge securely.

Check Your Account

Login to check your statements, change your account details and more.

Improve your Credit Rating

We believe that you should get credit for paying your rent on time.

Claiming benefits

Welfare benefits can be complicated. We can help.

Move Home

Find out how to apply to move or swap your home.

Buy your Home

Find out about Right to Buy and Right to Acquire.

Let your Home

If you are a leaseholder, you can apply to let your home.

Contents Insurance

We offer a low cost, easy option scheme with Allianz Insurance plc for our residents.

Parking Permit

Apply for a parking space, garage or pramshed, or a new scratchcard.

Anti-Social Behaviour (ASB)

Everyone has the right to feel safe in their home. If you're experiencing ASB, we want to hear from you.

Compliments & Complaints

We are committed to constant improvement and always welcome your feedback.


If you agree that tenancy fraud is wrong, tell us, and we'll do the rest. You may get £500 if we get the property back.

Car Parking

What to do if someone is parking in your bay and other helpful information.

Report a repair

Find out about common repair issues around your home and how to get them fixed.

Governance and Scrutiny

Have a say in how Poplar HARCA is run bu joining the Poplar Board or a Committee.


Whether you can give a few hours or a few months the time you can offer will be put to good use, right here in Poplar.

Estate Boards

Join your local board and be a voice for residents from your Neighbourhood on housing, estate and community services.

Community Centres

Find your local Centre for activities & community services, or get involved with a social enterprise or independent community group.

Clubs and Groups

Find a local club or group to join, or start your own.

Employment and Training

Our expert advisors provide free, impartial support to hlep you in work and education.

Get In Touch

Whatver you're after, we're here to help. Feel free to get in touch.

Understand Your Lease & Service Charge

Handy information for leaseholders to help you understand your responsibilities and ours.

Fire safety

Your safety is important to us, that's why we work with the London Fire Brigade to make sure your homes are safe.

Ways to pay your rent

Did you know there are different ways to pay your rent and service charges?


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