Our performance is rated strong

We’ve received a positive grading following an inspection by the Regulator of Social Housing.

Help us look after your lifts

Lifts are very important in our community. Many people rely on them to move up and down in their building every day.

Tower Hamlets hero

Dave Tull, our Engagement Manager, has been honoured with a Tower Hamlets Civic Award for outstanding voluntary service to the community.

Meet Jon Lord - our future Chair

The former Chief Executive of Bolton at Home will become the new Chair of our Board, in June.

Book a repair in a couple of clicks

Meet Poppy, our friendly chatbot – ready to help you book a repair in just a few clicks. You'll find her in the bottom right corner.

Grow your skills and career with The Hive

Sign up for free employment support and training at The Hive.

Finding home in east London

Learn more about Karolina’s shared ownership journey.

Your feedback makes a difference

Thanks to everybody who took part in our Tenant Satisfaction Measures (TSM) survey last autumn. The results are now in!

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If you’re concerned about paying your rent and service charge please get in touch with us.

Make a payment

Pay your rent or service charge in our secure portal

FAQs

Find answers to common questions for tenants and leaseholders

Need a repair?

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Report mould

If you have mould in your home please let us know

Cost of Living

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Latest news

From Botswana to Bow: Charles’ journey to finding home in east London

After years of renting in London, Charles recently took a big step - he bought his own home in Bow through the shared ownership scheme.…

9th May 2025

Our performance rated strong by Regulator

We’re pleased to confirm that we’ve received a positive G1 V2 C1 grading following our recent In-Depth Assessment (IDA) by the Regulator of Social Housing.

6th May 2025

Help us look after your lifts 

Lifts are very important in our community. Many people rely on them to move up and down in their building every day - especially older…

30th April 2025

Tower Hamlets hero: Dave Tull bags Civic Award

We’re proud to share that Dave Tull, Engagement Manager in our Housing team, has been honoured with a Tower Hamlets Civic Award for outstanding voluntary…

24th April 2025

Karolina’s shared ownership journey: finding home in east London

For Karolina, buying her first home was more than just a financial decision - it was about finding a place where she could truly feel…

2nd April 2025
All News