Poplar in the Pandemic

The coronavirus pandemic has impacted everyone. During these unprecedented times, communities have pulled together with kindness, compassion, and resilience.

Below are stories that demonstrate some of the ways that our community has come together to support each other. A huge thank you to our residents, staff and partners for their incredible response to the pandemic.

#TowerHamletsTogether

Poplar in the Pandemic video Tower Hamlets Together video Communities & Neighbourhoods team response

Stories

Essential repairs

Our Repairs service carried out more than 9,200 essential repairs to residents' homes.

Covid-19 repairs information

Construction sites

After an initial closure period, our construction sites reopened so we could continue building new homes and places.

Families moving home

Adapted home viewings to be Covid-safe, and moved 160 families into their new homes at Island Point.

Aimee & Justin's story

New ways of consulting

Adapted the way we communicate with residents. As a result, 91% of eligible Aberfeldy residents gave their time to decide on the future of the estate, with 93% voting yes to regeneration.

Lunches during school holidays

Supported The Kidz Cafe and the borough’s Healthy Holidays programme to provide lunches for young people throughout the school holidays.

Find out more

Supporting vulnerable & elderly residents

Coordinated more than 2,000 welfare phone-calls to vulnerable and elderly residents and distributed care packages to those in need.

Apply for support

Safety in the community

Antisocial behaviour teams patrolled estates with Parkguard to keep the community safe.

Report ASB

Keeping services running

A handful of staff maintained a regular presence at HARCA’s head office to keep essential services running, and a dedicated Covid-19 Recovery Team implemented health & safety plans in keeping with Government guidance.

Keeping buildings safe

Implemented a QR Code system at our offices and community centres to 'track and trace' staff and visitors, ensuring a safe return to HARCA buildings.