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Tell us about your experience of moving in

So that we can continue to improve our services for new tenants, we'd like to hear about your experience of moving in with us. The survey will only take a few minutes to complete.

By completing the survey, you have the opportunity to be entered into a prize draw with chance of winning a £200 Asda voucher.

If you’d like to be in with a chance of winning, simply complete the survey by 30 April 2023 and leave your name and contact details at the bottom of the page. If you’re selected as a winner, we’ll be in touch by 7 May.

New tenant survey

Share your feedback

1. Did the property match your expectations based on the advert description and photos?
2. Was the information in your letter easy to understand?
3. When arranging the viewing which, if any, of the following did we offer or explain to you? (please tick all that apply)
4. Were you happy with the way you were shown around the property?
5. How long was there between you accepting the property and us arranging for you to sign the tenancy agreement?
6. When you signed the tenancy agreement which, if any, of the following did we explain to you? (please tick all that apply)
7. What was your overall impression of the service you received?
Where you satisfied with the service and the property after sign up?

Enter our prize draw

If you'd prefer to remain anonymous and not take part in the prize draw, please skip this section and scroll straight to the Data protection declaration at the bottom of the page.
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Data protection
When you complete this survey, and wish to enter the prize draw for a chance to win a £200 Asda voucher. We will collect and process personal information for the purposes of selecting and contacting the winners of the prize draw. If you do not wish to enter the prize draw, you have the option to complete the survey anonymously. Personal information will be stored for no longer than 6 months after which they will be deleted. Our website is developed by Tessellate Design Studio Ltd and they are our data processor. Tessellate Design Studio will only process personal information in line with our instructions. Read their full privacy notice. We will not share your information with any third party company unless we have sought your consent Read our full privacy notice.