03/07/2025
If you haven’t met Riaz yet, he’s our Digital Skills Training Officer based at The Hive. Passionate about technology and education, he helps residents across our community build confidence online - from setting up their email accounts to accessing essential services.
Where it all began
As a local East Londoner, Riaz joined us nearly 10 years ago, initially working with young people through employment programmes. With a degree in Computer Science and a love for helping people, he soon started to lead local digital projects.
“Growing up next to Langdon Park, I often saw classes taking place at the centre. I never imagined that one day I would be the one leading them!”
Today, Riaz manages a team of Digital Champions and volunteers, who run one-to-one sessions, host friendly group classes, and spend time out in the community helping more people get connected.
Changing lives through digital skills
Whether helping someone set up online banking or apply for Universal Credit, Riaz and his team tailor their support to each learner.
“It’s not like a traditional classroom. We keep things lively, hands-on, and fun so people feel part of something and take away experiences that stay with them,” he says.
A standout moment for Riaz was when he visited a school and helped give out devices to over 100 parents. Word spread quickly – and demand for digital skills support soared.
Through their ongoing outreach, Riaz and the team have since handed out hundreds more free laptops and helped countless residents get online. They’ve also worked closely with local groups to deliver welcoming, accessible sessions for people with additional needs, boosting both their confidence and independence.
Riaz Ullah with our amazing Digital Skills Champions