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“You’ve helped me so much” – working with Florica since her heart attack

03/12/2024

Florica is 72 years old. She sits in her living room, cracking jokes with Simona, our Safeguarding Advisor. The two have built a close relationship over the two years that we have worked with Florica.

Our relationship began through the winter outreach programme

Simona first met Florica two years ago when doing our winter outreach programme. “We first began working with her and she explained some of her immediate needs,” Simona explains. “At first we provided her with some ASDA vouchers and blankets.”

Simona, our Safeguarding Advisor, sat with Florica - one of our residents that she works with

Last Christmas, she had a heart attack. Medics thankfully managed to resuscitate her after 25 minutes. “I didn’t see anything – no light at the end of the tunnel,” she jokes with us. “I did see a face looking down at me, but it was just the nurse.”

Her heart attack meant that she struggled to get about like she used to. We worked with Neighbours in Poplar to provide her with a wheelchair. We also liaised with Social Services to get her a stairlift and a walk-in shower as well as a care package. Our priority was to make sure that she was comfortable in her home and to limit the amount of stress she was under. That included helping her with registration forms to help her get emotional and practical support.

While we speak with Florica she brings up that there are bubbles in the lino that we fitted. “I’ll need that fixed,” she tells Simona – who diligently takes note.

Florica has an eye for detail in large part because she spent years working in construction. “I worked as a bricklayer,” she says. “Me and my husband and two children came to the UK from Romania in the 1980s. In my culture, we are expected to work hard. So I would go to evening classes to become a bricklayer. We covered health and safety and other things.”

Christmas this year

Florica wants to enjoy her Christmas this year – after last one was spent in hospital. She’ll be making Christmas dinner with her two sons. “I can’t drink much because of the medication I’m on – but I’ll have a brandy for sure,” she tells us, giving Simona a wink as she does. I would like to make my children a bit happier than last Christmas, as it was a very scary time for everyone.”

“My husband taught me to cook,” she explains. “He was a chef. I didn’t even know how to boil an egg until he showed me. Sometimes when I cook I can feel him with me. I can almost hear him shouting: ‘turn the heat down!’”

Florica lost her husband a few years ago, after caring for him for 17 years. “I was very depressed when I lost him,” she says. “But I can still feel he’s with me.”

After losing her husband she turned to darts. She would go to her local pub and play darts with friends. She also made new friends while playing. She proudly shows us some of the trophies that she has won playing darts.

Image of Florica, one of our residents, holding up some of the darts trophies she has won

We are there for our older and vulnerable residents this Christmas

Florica’s relationship with us deepened two years ago during our winter outreach programme. We called her – but that was the start of a relationship that has ensured she can live in her home with dignity. “You’ve helped me so much.”

This winter we’ll be calling many of our residents for a chat. Some of these residents may need our help – and we’ll be there for them.