What to do if there’s a fire

Always call 999 in an emergency.

In your home

• Get everyone out
• Close the door behind you
• Try to warn neighbours
• Use the stairs not the lift
• Leave the building and move a safe distance away
• Phone 999 from outside.

In a neighbour’s home

• Ring 999 – it’s generally safer to stay in your own home unless you are directly affected by fire or smoke, in which case leave, if you can do so safely
• Always follow the fire brigade’s advice – they may choose to evacuate the block.

If your home is affected but you are unable to leave the building:

• call for help from a window
• use towels and sheets to block smoke
• if affected by smoke, stay as low as possible.