Information about the Leopold neighbourhood

About this neighbourhood

This area includes: Baler Court Bight Court Booker Close Braid Court Brooks Apartments Callingham Close Couzens House Elmslie Point Grindley House Hall Apartments Hockle Court Jenny Court Kirkby Apartments Lanyard Court Lariat Court Leopold Street Luff Court Maguire Apartments Maypole Court Murray Court Perle House Ralph Beyer Court Shackle Court Sheave Court Skein Court Stileman House Thimble Court Thorn Apartments Tunley Green Wallwood Street Whytlaw House Wilcox House

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Baler Court, Bight Court, Booker Close, Braid Court, Brooks Apartments, Callingham Close, Couzens House, Elmslie Point, Grindley House, Hall Apartments, Hockle Court, Jenny Court, Kirkby Apartments, Lanyard Court, Lariat Court, Leopold Street, Luff Court, Maguire Apartments, Maypole Court, Murray Court, Perle House, Ralph Beyer Court, Shackle Court, Sheave Court, Skein Court, Stileman House, Thimble Court, Thorn Apartments, Tunley Green, Wallwood Street, Whytlaw House, Wilcox House

827
Total Properties
312
Rented Properties
490
Leasehold Properties
25
Shared Ownership Properties
96.1%
Repairs Satisfaction
5.2
Average days to complete a repair

Meet your team

Housing Officer Chloe French
I love helping people. Having grown up in the area and knowing a lot of residents over the years makes it feel that extra bit special to do that here.
Rents Officer Farhana Akther
I help residents with rent payments through payment plans and offering tailored support to those who need help managing their finances. It's fulfilling to see how small, practical interventions can make a significant difference.
Community Safety Officer Samuel Browne
As a local resident, I care about the community I live in and want to help better my community. As a Community Safety Officer, I am a first point of contact for residents and can address their issues first-hand.

Neighbourhood priorities

Drug use in communal areas

To address drug dealing on estates, we:

  • collaborate with authorities: partnering with local police, increasing patrols, and using surveillance to monitor illegal activity. We encourage residents to contact the Police or contact Crime Stoppers to report anonymously
  • build community engagement: building trust with tenants, educating residents about spotting and reporting drug dealing
  • develop environmental design: improving lighting, securing entryways, maintaining properties, and using CCTV to deter criminal behaviour
  • provide tenant support: offering referrals to addiction support and signposting to where they may access help
  • enforce tenancy agreements: if the same individuals are perpetrating antisocial behaviour continually we will take legal action, including eviction, for drug-related violations
  • look at data and intelligence: tracking hotspots and using reports from residents and Police to target resources
  • work on youth and diversion programmes: our Safeguarding Interventions Manager will work with young people and partner agencies to deter young people from engaging in drug dealing

Investing in your area

Installing heat meters

By law, all homes on communal heating must have heat meters where feasible. So, we are assessing our blocks and arranging installation of meters.

While the communal heating source remains the same, the billing method will change.

Find out more about heat networks and heat meters in our FAQS here.

A list of all of our buildings with a communal heat network is here.

Heat Meter billing

Blocks with heat meters

If you live in the following blocks:

  • Baler Court
  • Bight Court
  • Braid Court
  • Brooks Apartment
  • Geoff Cade Way
  • Hall Apartments
  • Hockle Court
  • Jenny Court
  • Kirkby Apartments
  • Lanyard Court
  • Lariat Court
  • Luff Court
  • Maguire Apartments
  • Maypole Court
  • Murray Court
  • Ralph Beyer Court
  • Shackle Court
  • Sheave Court
  • Skein Court
  • Thimble Court
  • Thorn Apartments

Your area is served with a communal plant room, where heating and hot water are produced centrally and delivered to multiple homes via insulated pipes, eliminating the need for individual boilers.

Your heating bills are managed by a metering and billing agent who collect on behalf of Poplar HARCA.

Find out more about heat networks and heat meters in our FAQS here

Leopold energy supplier & billing agent

If you live in any of the blocks listed above, your energy supplier (who oversees the plant room) is Poplar HARCA.

Your metering and billing agent is Ista.

Telephone:
01223 874987

Email:
billingsteam@ista.com

View your consumption, manage your account here:

https://www.myista.co.uk

Contact us for details of your tariff

Community events

Your nearest community centre is: St Paul’s Way Centre

See what’s on here and across our other nearby community centres

St Paul’s Way Centre

83 St Paul's Way
Bow
E3 4AJ

Monday to Friday
9am - 5pm

0207 510 5600

St Paul’s Way Centre

More useful community information

Find more ways to get involved in your area