Our trailblazing trio

Shahina Khanam - Inspirational Colleague of the Year finalist

Described by a resident as “life-changing,” Shahina is a force for compassion and connection for residents and those she works alongside. She ensures that every individual she interacts with feels valued, empowered, and supported.

As our Neighbourhood Manager, she makes sure residents — especially those who need extra help — receive wrap-around care and support.

From reinstating local housing officers to championing community-led decision-making, Shahina builds trust, equity, and stronger communities every day.

Shahina is also a passionate advocate for her team, continuously creating opportunities for professional growth and championing an inclusive workplace culture.

Shabana Yousaf – Board Member of the Year finalist

As Vice Chair of our Board and Chair of our Services Committee, Shabana has driven tangible improvements in our governance, tenant satisfaction, and complaint handling — helping us to earn the highest national score for complaint handling for our year one Tenant Satisfaction Measures (TSMs).

Shabana’s advocacy for diversity and inclusion is not just an aspect of her role but a personal mission. She is extremely passionate about delivering high-quality services, championing Equality, Diversity and Inclusion (EDI) and ensuring that resident involvement is embedded in our decision-making.

She is setting a benchmark for inclusive and effective leadership in the housing sector.