Information about the Brownfield neighbourhood

About this neighbourhood

This area includes Balfron Tower Bessie House Brownfield Street Burcham Street Carradale House Howard Apartments Jennifer House Langdon House Lodore Street Mauve Apartments Nellie House Panoramic Tower St Leonards Road Ursula Court Willis Street

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Balfron Tower, Bessie House, Brownfield Street, Burcham Street, Carradale House, Howard Apartments, Jennifer House, Langdon House, Lodore Street, Mauve Apartments, Nellie House, Panoramic Tower, St Leonards Road, Ursula Court, Willis Street

743
Total Properties
469
Rented Properties
235
Leasehold Properties
14
Shared Ownership Properties
100.0%
Repairs Satisfaction
5.7
Average days to complete a repair

Meet your team

Housing Officer Saima Shakir
I am passionate about supporting individuals and families in securing stable, affordable housing. As a Housing Officer I can make a tangible difference in people's lives by offering guidance, resources and advocacy.
Rents Officer Mohammed Islam
I enjoy having the opportunity to contribute meaningfully to people’s lives in a community-focused organisation dedicated to creating positive social impact.
Community Safety Officer Samuel Browne
As a local resident, I care about the community I live in and want to help better my community. As a Community Safety Officer, I am a first point of contact for residents and can address their issues first-hand.

Neighbourhood priorities

Drug dealing

To address drug dealing on estates, we:
  • collaborate with authorities: partnering with local police, increasing patrols, and using surveillance to monitor illegal activity. We encourage residents to contact the Police or contact Crime Stoppers to report anonymously
  • build community engagement: building trust with tenants, educating residents about spotting and reporting drug dealing
  • develop environmental design: improving lighting, securing entryways, maintaining properties, and using CCTV to deter criminal behaviour
  • provide tenant support: offering referrals to addiction support and signposting to where they may access help
  • enforce tenancy agreements: if the same individuals are perpetrating antisocial behaviour continually we will take legal action, including eviction, for drug-related violations
  • look at data and intelligence: tracking hotspots and using reports from residents and Police to target resources
  • work on youth and diversion programmes: our Safeguarding Interventions Manager will work with young people and partner agencies to deter young people from engaging in drug dealing

Heat Meter billing

Carradale House energy supplier & billing agent

If you live in the following block:

  • Carradale House

Your area is served with a communal plant room, where heating and hot water are produced centrally and delivered to multiple homes via insulated pipes, eliminating the need for individual boilers. Your heating bills are managed by a metering and billing agent who collect on behalf of Poplar HARCA.

Your energy supplier (who oversees the plant room) is Poplar HARCA, your metering and billing agent is Ista.

Telephone:
01223 874987

Email:
billingsteam@ista.com

View your consumption, manage your account here:

https://www.myista.co.uk

Contact us for details of your current tariff.

Find out more about heat networks and heat meters in our FAQS here

Community events

Your nearest community centre is: Brownfield Cabin

See what’s on here and across our other nearby community centres

Brownfield Cabin

82 St Leonards Road
London
E14 0QU

Monday - Friday
9am - 5pm

0207 515 6794

Brownfield Cabin

More useful community information

Find out more ways to get involved in your area

Community News

09 / 10 / 2024
A total of 77 participants, a mix of our team,...
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