Staying safe with your e-bike, e-scooter or mobility scooter

Charge safe, store safe, stay safe

Follow these simple steps to protect yourself, your home, and your neighbours:

Handle with care

Buy from trusted sources
Always choose a reputable manufacturer, and make sure your e-vehicle and charger meet UK safety standards. Avoid buying second-hand.

Know your e-vehicle
If you notice any unusual sounds, odours, warning lights, or if the battery looks swollen, get it checked by a professional. Long charging times or not fully charging can also be signs of a problem.

Follow manufacturer guidelines
Always read and follow the safety guidelines that come with your e-vehicle.

Check your battery regularly
A damaged battery is a fire risk. If you drop it or have a collision, get it checked.

Service it regularly
Regular servicing will keep your e-vehicle in good working order and reduce fire risks.

Check for recalls
Manufacturers sometimes recall products if they discover safety issues. Keep an eye out for updates.

Charge safely

Use the right charger
Some online chargers don’t meet UK safety standards and can cause fires. Always use the correct one for your vehicle.

Plug directly into a socket
Avoid using extension leads or multi-plug adaptors.

Charge in a clear space
Keep your e-vehicle in a well-ventilated area, away from heat sources like radiators.

Never charge overnight or when you’re not home
Lithium-ion batteries can catch fire quickly. Make sure you can leave your home safely if needed. Never block your exit. Install a smoke alarm where you charge your vehicle.

Unplug once charged
Overcharging can cause overheating. Always unplug it before going to bed.

Don’t charge when wet
Your e-vehicle may be water-resistant, but chargers aren’t. Let it dry before plugging it in.

No modifications or conversion kits
Changing your e-vehicle’s battery or converting a pedal bike can be dangerous and increase the risk of fire.

Store properly

Don’t leave it in communal areas
 E-vehicles must not be stored in hallways, landings, or any shared spaces – even for a short time. Always bring them inside your home.

Keep escape routes clear
Never block your front door or exit with your e-vehicle.

Dispose of batteries safely

Never throw batteries in rubbish or recycling bins, or down refuge chutes.

Batteries are no longer accepted at Ideas Stores, as these drop-off points are not equipped to handle the fire risk posed by lithium-ion batteries.

You can dispose of them at:

• Northumberland Wharf re-use and recycling centre in Tower Hamlets.
• Retailer take-back schemes – most major supermarkets and electrical retailers offer battery return points.

You can also use the national Recycle Your Electricals locator to find safe local options at www.recycleyourelectricals.org.uk.

It’s also a good idea to have home contents insurance to help protect your belongings in case of a fire or other damage. For more fire safety advice and support, explore the links below.