Homes & services
23/09/2025
Have your say on our services
Our annual tenant satisfaction survey is now live – and we’d love to hear from you.
Read More18/09/2025
Keeping your children safe at home
Accidents happen at home - and every year children are sadly hurt by falling from windows and balconies. But the good news is these accidents can be prevented.
Read More17/09/2025
Keeping our estates tidy together
Keeping our community clean and green starts with how we use our communal bins. It might seem like a small thing but putting rubbish in the right bins makes a big difference to our estates.
Read More11/08/2025
Win a £50 voucher for sharing your views
This survey is now closed. Thank you to everybody who took part - we'll be in touch with the winner of the £50 prize draw soon.
Read More30/07/2025
Is your home due a check-up? Book your free property MOT
We’re offering free Property MOT inspections to Poplar HARCA tenants. It’s a simple way for us to check the general condition of your home – and a great chance for you to let us know about any repairs that need doing.
Read More21/07/2025
Why home contents insurance matters
Accidents and mishaps happen – even in the safest of homes. Whether it’s a burst pipe, a kitchen fire, or a break-in, home contents insurance helps protect the things that make your home your home – like furniture, electronics, clothes, and treasured items.
Read More06/06/2025
Making a splash with BBC London: inside our inspiring women’s boat club
In the heart of East London, our women's boat club has been making a splash, as it featured on both BBC Radio London and BBC London News on Thursday 5 June.
Read More03/06/2025
Is your e-bike battery safe?
Electric bikes and scooters are a smart and eco-friendly way to get around – but did you know they’re also the fastest-growing cause of fires in London? Most of these fires happen at home while charging. But batteries are also being thrown into bins and later crushed, which can cause fires in waste trucks and near buildings.
It may seem worrying but by following a few simple safety steps, you can help protect yourself, your neighbours, and your home.
06/05/2025
Our performance rated strong by Regulator
We’re pleased to confirm that we’ve received a positive G1 V2 C1 grading following our recent In-Depth Assessment (IDA) by the Regulator of Social Housing.
Read More30/04/2025
Help us look after your lifts
Lifts are very important in our community. Many people rely on them to move up and down in their building every day - especially older residents, people with disabilities, and parents with buggies.
Read More21/03/2025
Save money with new extractor fans and LED lights
Spring is upon us, but it doesn’t mean mould and damp can’t develop in your home - especially if there’s too much moisture in the air from cooking, showering, or other everyday activities. To help with this, our team has been installing extractor fans and LED lights to keep your homes and buildings, dry, and energy-efficient - which also helps save money on energy bills.
Read More14/03/2025
Your feedback makes a difference
Last autumn, we asked residents to share your thoughts in our Tenant Satisfaction Measures (TSM) survey. We wanted to hear what you think about our services and where we can do better. A huge thank you to everyone who took part – the results are now in!
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