Staff stories


Working with residents to improve our repairs service

Paul Stannard recently joined us as our new head of resident experience to help us improve the service our residents receive when they have an issue with a repair.

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How the pandemic pushed us to evolve the services we offer

Bala Thakrar is the head of operations for our Community Development and Wellbeing team, which runs health, wellbeing and learning services to help improve the lives of local people. She has a rich background in supporting communities across the world, and joined Poplar HARCA just before the pandemic hit.

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Nahim receives MBE

Nahim Ahmed has been awarded an MBE for services to young people in Tower Hamlets.

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Civic award winner

Babu Bhattacherjee, our director of community and neighbourhoods, has been awarded for 15 years of work, dedicated to improving local people’s lives.

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Change Maker: Emmanuel Baidoo

Emmanuel Baidoo, Spotlight Youth Worker, is committed to working with young people to encourage them to go after opportunities and pursue their goals.

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The Queen’s Birthday Honours local Spotlight Youth Worker with an MBE.

It is with great pleasure we announce that Spotlight Youth and Community Engagement Manager, Nahim Ahmed, from Poplar HARCA is awarded an MBE for his services to disadvantaged young people in the London Borough of Tower Hamlets.

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Women’s Inclusive Team win award from the Queen

With the incredible news that Tower Hamlets charity, Women’s Inclusive Team, has been awarded the Queen’s Award for Voluntary Service, in Volunteers' Week, Becs Marshall, from Poplar HARCA, shares her experience of working with their staff and volunteers during the pandemic.

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“Volunteers are part of the solution”

Volunteers are integral to strengthening our community. Babu Bhattacherjee, Poplar HARCA's Director of Communities & Neighbourhoods, shares why Poplar HARCA values volunteers so highly.

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A chat with Jeanie Harrison, our Domestic Abuse & Safeguarding Coordinator

Jeanie Harrison is Poplar HARCA’s Domestic Abuse & Safeguarding Coordinator. As part of the Safeguarding team, she works closely with vulnerable residents. We chatted to her about how she supports residents and what advice she would give to anyone who thinks that they, or someone they know, might be experiencing domestic abuse.

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A chat with Matthew, our Leasehold Advisor

Matthew Mitchell is a Leasehold Advisor at Poplar HARCA. He oversees leaseholders’ service charges and major works disputes, and is involved with Section 20 Notices (the process whereby Poplar HARCA informs leaseholders that we intend to carry out work or provide a service that leaseholders will have to pay towards). We chatted to him about what he enjoys most about his role, some of the challenges involved and where leaseholders should go for independent advice.

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Local HARCA legend Peter Harrold takes us back in time

Peter Harrold works at Poplar HARCA as an Electrical Team Manager. Born and bred in East London, he is a HARCA legend as he is one of the few remaining staff members who has worked at HARCA since December 1999, a year after the organisation was born. He has also worked in Tower Hamlets for an amazing 42 years. Due to his lengthy service, Peter knows “every nook and cranny of the properties” but most importantly, he has witnessed the growth and development of HARCA.

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A chat with our Development Trainee, Hema Kana

Hema Kana is Poplar HARCA’s first ever Development Trainee. After two previous roles at the organisation in different departments, she applied for this brand new role which offered candidates the unique opportunity to design a training programme for themselves.

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