Homes & services

26/03/2024

The power of working together

Our Community Panel, a group of six residents, have developed a set of new engagement standards to make sure every resident’s voice is heard and valued.

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07/03/2024

Why shared ownership was the right option for Ruman

Introducing Ruman, a family man and business owner in Tower Hamlets. He explains why east London is the perfect location for his shared ownership home.

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07/03/2024

Life’s unexpected turns: Marwar’s journey

Marwar Uddin is a father and stroke survivor from Bow. Together we explored how he’s navigated life since, the impact on his family, his advocacy work, and the crucial role of Farzana, our Safeguarding Advisor, in his rehabilitation.

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13/02/2024

All your needs in one place – a brand new MyHARCA

Our online portal, MyHARCA, has had a makeover. MyHARCA provides you with a quick and convenient way to get all the information you need about your account, all in one place. And now it looks better and is even easier to use.

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08/12/2023

Tenant Satisfaction Measures: The results are in

We asked you to tell us how you feel about our services as part of a new resident satisfaction survey, also known as the Tenant Satisfaction Measures (TSM) survey, this autumn.

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08/12/2023

Boards say yes to merger

The Boards for Tower Hamlets Community Housing (THCH) and Poplar HARCA have decided to take the next steps towards a merger.

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13/11/2023

We’ve partnered with ZapCarbon to tackle mould and make homes healthier this winter

Mould affects millions of people across the country. We're partnering with ZapCarbon to help our residents protect their homes and save energy.

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25/09/2023

New Tenant Satisfaction Measures survey

We've asked you to tell us how you feel about our services as part of a new resident satisfaction survey.

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31/08/2023

Give it up: we’re having a key amnesty this October

We all know there’s not enough affordable housing in London, but did you know that tenancy fraud is making the problem worse? In fact, the National Fraud Authority has estimated that tenancy fraud costs taxpayers around £900 million each year.

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03/07/2023

Smart home devices: “A handy thing to have in your home… you hardly know it’s there!”

You don’t need to be a technical wiz to use smart home devices, and you don’t have to live in a home that gets damp to benefit from them.

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01/06/2023

A fresh start in a new home

When life’s tough, it can be difficult to see the light at the end of the tunnel. But reaching out is the first step to make things better. That’s exactly what one resident did, when she got in touch with our Safeguarding team

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07/03/2023

Have your say on estate parking

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