News

04/09/2026

UPDATE: Devons area water pressure

03/09/2026

It’s time for your free Property MOT

We're offering free Property MOT inspections to Poplar HARCA tenants.

02/09/2026

Phone system upgrade

We're upgrading our telephone system in September. This change is expected to have minimal impact on residents.

31/08/2026

5 ways to keep your home gas safe

Gas Safety Week runs from 14-20 September, and this year's theme is ‘Take No Chances’. When it comes to gas safety, simple checks can make a big difference and help keep you, your household and your neighbours safe. Here are five simple ways to stay gas safe at home.

25/08/2026

It’s never just a repair

Known for her passion and commitment to residents, Lisa Lewis was shortlisted for a national award earlier this year, as an Inspirational Leader. As part of the team leading our repairs service, she helps keep homes safe, comfortable and running smoothly. Here, she shares how some of the most meaningful improvements to our repairs service start by listening to residents.

28/07/2026

Support during the heatwaves

As temperatures remain high, we're encouraging residents to take simple steps to stay cool and look out for one another this summer. Below you'll find practical advice on keeping cool at home, details of our community centres with aircon, fire safety reminders, and links to further information and support.

23/07/2026

You said. We listened. We’re improving our repairs service.

16/07/2026

The things you love, covered

Summer is a great time to relax, enjoy longer days and spend time with family and friends. But it's also worth taking a moment to think about the things that make your house a home.

14/07/2026

No ifs, no butts, no BBQS on balconies – staying safe this summer

As temperatures continue to remain high across London this summer, we're reminding residents how simple actions can help keep everyone safe.

06/07/2026

Building safety through my lens

What does it really mean to feel safe at home? Hattie Hussein, our Building Safety Manager, shares the human side of making high-rise living safer.

29/06/2026

Let’s talk community safety

Your safety at home and in your neighbourhood matters to us. That’s why we’re taking part in Antisocial Behaviour Awareness Week (29 June-5 July) – sharing clear information, support, and simple ways to report concerns in your community.

26/06/2026

Your views are shaping our services

We’ve now published the full survey results of our 2025 Tenant Satisfaction Measures (TSM) survey, along with the actions we’re taking in response to your feedback. From our new neighbourhood model and dedicated Property Inspector roles for complex repairs, to monthly estate walkabouts and tenancy audits, we’re using your feedback to make improvements where they matter most.