Homes & services
26/03/2024
The power of working together
Our Community Panel, a group of six residents, have developed a set of new engagement standards to make sure every resident’s voice is heard and valued.
Read More07/03/2024
Why shared ownership was the right option for Ruman
Introducing Ruman, a family man and business owner in Tower Hamlets. He explains why east London is the perfect location for his shared ownership home.
Read More07/03/2024
Life’s unexpected turns: Marwar’s journey
Marwar Uddin is a father and stroke survivor from Bow. Together we explored how he’s navigated life since, the impact on his family, his advocacy work, and the crucial role of Farzana, our Safeguarding Advisor, in his rehabilitation.
Read More13/02/2024
All your needs in one place – a brand new MyHARCA
Our online portal, MyHARCA, has had a makeover. MyHARCA provides you with a quick and convenient way to get all the information you need about your account, all in one place. And now it looks better and is even easier to use.
Read More08/12/2023
Tenant Satisfaction Measures: The results are in
We asked you to tell us how you feel about our services as part of a new resident satisfaction survey, also known as the Tenant Satisfaction Measures (TSM) survey, this autumn.
Read More08/12/2023
Boards say yes to merger
The Boards for Tower Hamlets Community Housing (THCH) and Poplar HARCA have decided to take the next steps towards a merger.
Read More13/11/2023
We’ve partnered with ZapCarbon to tackle mould and make homes healthier this winter
Mould affects millions of people across the country. We're partnering with ZapCarbon to help our residents protect their homes and save energy.
Read More25/09/2023
New Tenant Satisfaction Measures survey
We've asked you to tell us how you feel about our services as part of a new resident satisfaction survey.
Read More31/08/2023
Give it up: we’re having a key amnesty this October
We all know there’s not enough affordable housing in London, but did you know that tenancy fraud is making the problem worse? In fact, the National Fraud Authority has estimated that tenancy fraud costs taxpayers around £900 million each year.
Read More03/07/2023
Smart home devices: “A handy thing to have in your home… you hardly know it’s there!”
You don’t need to be a technical wiz to use smart home devices, and you don’t have to live in a home that gets damp to benefit from them.
Read More01/06/2023
A fresh start in a new home
When life’s tough, it can be difficult to see the light at the end of the tunnel. But reaching out is the first step to make things better. That’s exactly what one resident did, when she got in touch with our Safeguarding team
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