Support during the heatwaves

Keeping cool at home

During periods of hot weather, there are some simple steps you can take to help keep your home cool:

• Close curtains or blinds in rooms that get direct sunlight
• Open windows when it’s cooler outside such as in the evening or early morning, if it’s safe to do so
• Try to only use ovens, tumble dryers, irons and other hot appliances during cooler parts of the day, or avoid using them altogether if you can
• Drink plenty of water and check in on family, friends and neighbours who may need extra support.

For advice on staying well in hot weather and recognising the signs of heat-related illness, visit the NHS website.

Local cool spaces

Our community centres offer cool spaces, where there is air conditioning and free drinking water if you need somewhere to rest and cool down:

• Feldy
• St Paul’s Way
• The Welcome Hub at George Green
• Spotlight Youth Centre

Fire safety tips

Hot and dry weather can increase the risk of fires. Please remember to never throw cigarette butts from balconies or windows, avoid BBQs on balconies and in communal areas, and help keep outdoor spaces free from rubbish and bulky waste.

• Read our fire safety advice during hot weather

More hot weather advice

Tower Hamlets Council has also shared a range of information to help residents stay safe during hot weather, including advice on keeping cool, planning ahead on hot days, and recognising the signs of heat-related illness. The guidance also includes details of where to find local cool spaces, drinking water points and places to swim.

• Read the council’s hot weather advice
• Read the Mayor of London’s guidance on keeping cool on hot days.

Need extra support?

If you or someone you know would benefit from help or a friendly check-in, please get in touch.

Our teams will also be contacting residents who might need a bit of extra support, to check in and offer practical help.

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