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Have your say on how we communicate with you

We want to improve how we keep you informed and connected. Please take a few minutes to tell us how you prefer to receive news and updates from us, and if you have any suggestions for improvements. Your feedback will help shape future resident communications.

As a thank you for your time, we’re offering you the chance to win a £50 shopping voucher. If you’d like to be entered into the prize draw, please enter your name and contact details at the end of the survey.

Resident communications survey

About you

What age range are you?
What kind of home do you live in?
Please confirm if you are a:
Do you have access to the internet at home or via a smartphone?
Do you have any accessibility needs relating to communication?

Keeping you informed

How do you currently receive news and updates from us? (select all that apply)
How satisfied are you with the current communication you receive from us?
How often would you like to receive updates or communications from us?
Do you feel we keep you suitably up to date about the follow areas? (select all that apply)
How would you most like to receive news and updates from us? (select up to 3)
How would you least like to receive news and updates from us? (select up to 3)

Staying connected

Do you follow us on social media? (select all that apply)
If you follow us on social media, how would you rate the quality of the news and updates we share?
How often do you visit our website for news and updates?
If you visit our website, how would you rate your experience of finding news and updates?

Your thoughts and feedback

Do you feel that our communications reflect your needs or interests as a resident?
Have you ever had difficulty understanding our messages due to language, terminology or format?

Prize draw

If you’d like to be entered into our prize draw to win a £50 shopping voucher, please enter your details below. By entering your details, you consent to Poplar HARCA collecting and processing your personal data for the purpose of entering you into the prize draw. Your data will be handled securely and only shared with Tessellate Design Studio Ltd, our website provider, who processes data on our behalf. It will not be used for any other purpose or shared with third parties unless required by law. For more information, please read Poplar HARCA’s privacy notice and Tessellate Design Studio’s privacy notice.