19/11/2025
We know this time of year can bring extra challenges, but you don’t have to face them alone. If you’re worried about bills or keeping your home in good shape, we’re here to help you stay safe and comfortable during the colder months.
Get support with energy bills, food costs and household expenses. We can guide you to grants, schemes and local advice to make life a little easier.
Throughout November and December, we’ll be calling and visiting residents who might need a bit of extra support – to check in, offer practical help, and make sure your homes stay warm and safe.
If we knock on your door and you’re not sure who we are, you can ask to see our ID or call 0800 035 1991 to confirm it’s us.
We offer Property MOTs to do a quick check-up of your home. One of our team will spend around 30 minutes looking at key areas like your kitchen and bathroom. We’ll talk through any repairs you’d like to have done and take photos (with your permission). After the visit, we’ll book the work needed to keep your home safe and comfortable.
How to book:
We’ll also be out and about on estates, so you might see us around (we always carry ID). If the timing isn’t right, we’ll happily arrange another time that works for you.
The festive season is full of sparkle and cheer – and with a few simple steps, you can keep your home and celebrations safe and worry-free this Christmas.
Here are our top tips:
Christmas should feel safe and joyful, but it can be difficult for some. If you or someone you know is experiencing domestic abuse, please remember that help is available 24 hours a day.
You can:
Together, we can help make sure everyone feels safe and supported this festive season.
