Community
26/06/2026
Your views are shaping our services
We’ve now published the full survey results of our 2025 Tenant Satisfaction Measures (TSM) survey, along with the actions we’re taking in response to your feedback. From our new neighbourhood model and dedicated Property Inspector roles for complex repairs, to monthly estate walkabouts and tenancy audits, we’re using your feedback to make improvements where they matter most.
Read More25/06/2026
Serkan finds his way home in Poplar Riverside
After two years of searching and a few setbacks along the way, Serkan has finally found a place to call his own in Poplar Riverside, thanks to shared ownership.
Read More28/05/2026
Pride in Poplar: a quieter side of East London’s LGBTQ+ life
Every June, Pride Month is celebrated across the country. It’s a chance to champion LGBTQ+ people, their history, and the challenges they’ve overcome. As a community shaped by many different backgrounds and cultures, it’s also a chance to reflect on the different ways people across East London experience identity, belonging, and visibility.
Read More27/05/2026
Your guide to summer in E14
Plan your summer locally with festivals, waterside activities and community events taking place across Poplar and Bow.
Read More01/05/2026
80% of tenants say they’re satisfied with our services
Thank you to everyone who shared their views in last year’s Tenant Satisfaction Measures (TSM) survey. Your feedback helps us understand what’s working well and where we need to focus on improving.
23/04/2026
Poplar lights up summer with the Festival of Britain
All summer, Poplar has been celebrating the 75th anniversary of the Festival of Britain, shining a light on our past, present and future through a series of community events across E14.
Read More24/03/2026
No smartphone? Complete our Digital Skills course and get one for free!
Take part in our Basic Digital Skills course, starting this April, and you’ll receive a free smartphone. Perfect for beginners, our friendly tutors will help you grow your confidence and level up your digital skills. Sign-up by Friday 17 April.
Read More23/03/2026
The home visit that opened new doors for The Haggertys
On a cold, rainy afternoon in December last year, our colleagues George and Rhapsody knocked on residents Mr and Mrs Haggerty’s door – a visit the couple didn’t realise would change everything. They’d been managing as best they could, juggling health challenges and rising costs, unaware that they were entitled to more financial support. Thanks to our Big Winter Outreach programme, they were finally able to understand and access the help available to them.
09/03/2026
From loneliness to laughter: Brian’s journey to the Feldy
Have you met Brian? If you’ve ever seen Brian at The Feldy, his smile is one of the first things you notice. It’s hard to believe that not long ago, he felt far away from the sense of connection he has now. A chance visit to the centre in the hopes of finding some company turned into real friendships – and the discovery of his new happy place.
23/02/2026
Keeping your communal areas and balconies safe
Your safety is our priority. One of the simplest ways we can look out for ourselves, and our neighbours is by keeping shared spaces clear and using balconies safely.
Clear corridors and tidy balconies help reduce fire risks and ensure everyone can get out quickly in an emergency.
17/02/2026
Behind the Scenes with Ben Lloyd, our Director of Finance
Welcome back to our ‘Behind the Scenes’ series – where we chat with the people leading and shaping the work we do every day.
Read More10/02/2026
A new pontoon brings Limehouse Cut to life
Last week, local groups, Councillors and partners gathered with the local community to celebrate the opening of a brand new pontoon on the Limehouse Cut.
Read More