News

13/02/2024

All your needs in one place – a brand new MyHARCA

Our online portal, MyHARCA, has had a makeover. MyHARCA provides you with a quick and convenient way to get all the information you need about your account, all in one place. And now it looks better and is even easier to use.

08/12/2023

Tenant Satisfaction Measures: The results are in

We asked you to tell us how you feel about our services as part of a new resident satisfaction survey, also known as the Tenant Satisfaction Measures (TSM) survey, this autumn.

08/12/2023

Boards say yes to merger

The Boards for Tower Hamlets Community Housing (THCH) and Poplar HARCA have decided to take the next steps towards a merger.

13/11/2023

We’ve partnered with ZapCarbon to tackle mould and make homes healthier this winter

Mould affects millions of people across the country. We're partnering with ZapCarbon to help our residents protect their homes and save energy.

25/09/2023

New Tenant Satisfaction Measures survey

We've asked you to tell us how you feel about our services as part of a new resident satisfaction survey.

31/08/2023

Give it up: we’re having a key amnesty this October

We all know there’s not enough affordable housing in London, but did you know that tenancy fraud is making the problem worse? In fact, the National Fraud Authority has estimated that tenancy fraud costs taxpayers around £900 million each year.

03/07/2023

Smart home devices: “A handy thing to have in your home… you hardly know it’s there!”

You don’t need to be a technical wiz to use smart home devices, and you don’t have to live in a home that gets damp to benefit from them.

01/06/2023

A fresh start in a new home

When life’s tough, it can be difficult to see the light at the end of the tunnel. But reaching out is the first step to make things better. That’s exactly what one resident did, when she got in touch with our Safeguarding team

07/03/2023

Have your say on estate parking

14/02/2023

We’re making it easier to report mould and condensation

We take mould very seriously, and we need your help to tackle it.

07/02/2023

Beware of bogus callers

Sadly, we sometimes receive reports of bogus callers knocking on our resident’s doors. You should never let anybody you’re not expecting into your home. If someone says they’re from Poplar HARCA but you’re not sure who they are, please call us on 0800 035 1991 to check.

25/01/2023

Our waterside adventures continue thanks to new funding

We’ve been awarded new funding to help us provide local people with more opportunities to access water sports in Poplar